Showing posts with label administrator. Show all posts
Showing posts with label administrator. Show all posts

Sunday, August 11, 2013

Leadership Through Love (Chapter 12) - "Another Man’s Vineyard (…and now my own.)" - Steve Martin

Editor's Note: This is the final chapter of my book, "Leadership Through Love." If you have missed any of the previous chapters, you can search this blog using the Search box in the top right hand corner, inserting "Leadership Through Love." 

I hope you gain useful insights for yourself from reading this chapter, and all previous ones.

Shalom, with continued blessings on ye head.

Steve Martin


Chapter 12

Another Man’s Vineyard
(…and now my own.)

-          Follow & help fulfill their vision
-          Faithful with another’s
-          Learn and growth until your time
-          The proper way of moving on

For 23 years I served as the Administrator or Director of Operations & Finance for three different ministries, doing that which I knew to do. Together with the leaders of those respective ministries, we laid foundations and established further the “vineyard” that the Lord had entrusted to the founders.

As a vital part of the work, being faithful in adding to the building and the ongoing structure, it did enable me to do my part in seeing the work of the Lord done. The Lord was glorified, people were “built up” in the faith, buildings were restored and placed into the work of the kingdom, and the living spiritual vineyard produced lasting fruit.

My heart was given to the Lord through these ministries, but as time passed, there were things the Lord had been calling me to do, which my heart’s cry was to see them fulfilled. Beginning with what He had put in my heart, even as a young child, to be a missionary and take the gospel to the nations, and with ongoing prophetic words, the desire to have my own vineyard grew evermore present.

My natural gifts, which to me are an expression of the spiritual gifts He had given me, were in administration, accounting and general management of inventories, staff and daily tasks, but my heart so longed to “not sit behind a desk 40 hours a week”, but to travel and take His love beyond the local setting. Often I expressed that desire to those I was under, and to fellow workers. At times the desire was so intense, and I repeatedly asked the Lord when I would be delivered from the desk job to something that I knew for me was more.

During this time, the ongoing struggle to be faithful with the daily tasks, while at the same time praying and yearning for the adventurous tasks, was very difficult. Trying to keep focused on the maintenance of the ministry, when I wanted so much to be in the movement of the ministry, reminded me of Joseph in prison. He was in the Lord’s will I am sure, and yet the constant waiting of when that time would be over and he would be out of prison was something I could very much relate to.

At times I was even resentful of those who had the opportunities to go, while I stayed home and manned the fort. When I would hear them speak of the strain of travel and that type of ministry, my silent response was, “Then you stay and let me go instead”, but it never happened. I didn’t want to have the inner struggle of believing the grass is greener on the other side, but I honestly longed for the opportunities to travel in ministry.

Even more discouraging during the years when I was the administrator of one ministry where the leaders were often traveling, people would ask me if I went along to the distant lands and people. I had to respond “No.” It was hard to continue convincing myself that this was the place the Lord has for me, and I needed to be fulfilled in doing what I had been given to do. My job was to take care of the office and staff, while it was their job to go.

After many years of this struggle, I finally had to do something, and so asked if I could at least go once a year on an international trip with them. When the response came back as no, then to keep my having the ache of the heart continue, I gave my resignation notice, and began looking for the next position I believed the Lord would give me.

So what do you do as the administrator, or key person in an organization, and though you are good at what you are doing, your heart is just no longer in it? For me, I knew I had to move on. Otherwise my attitude would have become very bitter, and I would have brought harm to the ministry, rather than being a constructive part of the work.

When you are faced with this decision, the Lord will give you the proper way to leave a situation. In the times when I left two business and three ministry positions, He had generally given me a year’s notice prior to the course change up ahead. In my desire to then bless those whom I was leaving, I gave a three to six month notice, in order for them to find the right replacement and have training done for my position.

Even when I didn’t have another position lined up, the Lord honored my commitment I had with current leadership, to not leave them in a precarious place in their own work. And for each of these five job changes, He had brought a good replacement person for the work, and then led me to the next place that I was needed at.


There is always a proper way to leave one situation for another. As hard as change can be, and yet necessary, the Lord will reveal His plan if asked, and if each party is open to listening. I am thankful that that has happened in each case for me. I believe my honesty and faithfulness throughout the years at the job was a key factor in how the leadership blessed me in my leaving, and how I had blessed them.

During the transition time, the company or ministry had time to find another person to take my place. On two occasions I was able to recommend an assistant whom I had trained properly, and so the transition went very smooth. On two other occasions I recommended those I knew who had the skills to take over as I was leaving. They were hired, based on my recommendation.

I in turn had time to prepare my family, and to search for the next location of employment. Knowing that indeed it is true, “For I know the plans I have for you", says the Lord, "plans for welfare and not for calamity”, gave me confidence that I was hearing the Lord during this transition, and that He was going to direct my steps.  Even when I didn’t have the next position in place at the time of my resignation notices, my faith in the Lord’s provision was constant. He had proven Himself trustworthy to me, and thus I was able to put my trust in Him.

And Now My Own

On November 23, 2009, on my 55th birthday, I gave my resignation notice to the president and founder of the third ministry I had then served with, after a period of five years with them. This decision was based on several factors, including the first being that of the Lord, having put a desire in my heart, since I was ten years of age, to go to the nations. 

Several prophetic words had also been received over those many years, which brought encouragement and built up my faith. I knew the time had come to step out and start my “own vineyard”. 

So began the new ministry of “Love For His People, Inc.”  Along with other believers, we  primarily seek to bless the people of Israel with support, encouragement, and humanitarian aid. You can view our full website: www.loveforhispeople.org

It was, and continues to be, a time of needed faith, mindful that my trust rests on solid ground - the Lord Jesus Christ Himself.

As a final thought, keep your eyes fixed on the Lord in all situations, and you will see Him direct your steps into His full purposes for you. I for one can testify of His faithfulness and His provision in all.

Carry on!


Steve Martin
Founder/President
Love For His People, Inc.

Love For His People, Inc. is a charitable, not-for-profit USA organization. Fed. ID#27-1633858.  Tax deductible contributions receive a receipt for each donation.

Love For His People, Inc. truly appreciates your generous support. Please consider sending a monthly charitable gift of $5-$25 each month to help us bless Israel. 

You can bless this ministry work now, through: Online PayPal gifts

You can also send checks to the address below. Todah rabah! (Hebrew - Thank you very much.)

©2013 Steve Martin      Love For His People, Inc.  12120 Woodside Falls Rd. Pineville, NC 28134      

E-mail: loveforhispeople@gmail.com 

Facebook pages: Steve Martin  and  Love For His People       

Twitter: martinlighthous, LovingHisPeople and ahavaloveletter 

Blog: http://loveforhispeople.blogspot.com         

Full website: www.loveforhispeople.org

YouTube: Steve Martin (loveforhispeopleinc)

Note: To read the Intro, Chapter Listings and first 11 chapters, please use the Search Box in the top right hand corner of this Blog. Enter "Leadership Through Love." Be blessed in your reading!


Leadership Through Love

Chapter Listings


1.      A Gift for His Purposes

- The Early Years
- On the job training

2.      Use the Tools You Have, But Not the Staff

- Treasure the people, while digging the foundations
- Do unto them as you would…
- Bless and curse not: honor those who serve with you

3.      Right Man (or Woman!) for the Job

- All are created equal – make the most of this!
- If the Shoe Fits, Have Them Wear It

4.      Train and Let Loose

- It IS Who You Know and Are Known By
- Hire To Complement Your Strengths
- if you are weak, then they are strong
- Outsource as needed

5.      Burn Candles At Both Ends? – NOT!

- Rest and Sabbath Days
- Mornings with the Lord
- Trust in Him at all times
- We all are given 24 hours each day


6.       The Visionaries Need You!

-          They dream it - you make it happen
-          It takes a team
-          Head Won’t Get Far without the Neck
(or heads will roll)
  
7.      Field Trips and More!

- Staff Retreats
- Party Time!
- Birthdays and BBQs
- After Hours

8.      It Doesn’t All Depend On You

- The Lord is the Rock – Not You
- Whose strength  - yours or His?
   - Key Staff to Lean On
    - Trustworthy managers and assistants

9.      Practically Speaking…and Walking

- Handle each piece of paper once
- File so you can find it!
- Early morning – before the others come
- Take a Break

10.  Meetings – Time-manger or Time-waster?

- Do you really need all those meetings?
- Group or One-On-One?
- Why Morning and Mid-Week?
 - Prov. 24:6 “By wise counsel…multitude of counselors

11.  Acknowledge Him in All Your Ways

- Heart of Thankfulness
- Heart of Worship
- Heart of Service

12.  Another Man’s Vineyard

-          Follow & help fulfill their vision
-          Faithful with another’s
-          Learn and growth until your time
-          The proper way of moving on

Monday, July 22, 2013

Leadership Through Love - (Chapter 9) - "Practically Speaking…and Walking" (Steve Martin)

Chapter 9 - Practically Speaking…and Walking

   Handle each piece of paper once
    - File so you can find it!

   Early morning – before the others come

   Take a Break


Every job has some tools that can be applied, and some guidelines and methods that help do a good work. Over the 33 years of management with businesses and ministries, there are some helpful methods that have worked for me, and which I’d like to pass onto you.

From time to time I felt it helpful to attend “day seminars”, to learn any possible new thing. One that proved to be very beneficial, and made it worth the $99 paid back in the early ‘80’s, was this: handle a piece of paper once.

How many stacks of paper do you currently have on your desk? How many file folders do you have, in the two-drawer or four-drawer filing cabinets? How many times have you picked up the same irritating piece of paper, that you just didn’t want to deal with, and then put it back in the stack to pick it up again the next hour, or the next day or week?

A former office desk of mine (2008)

After one seminar, where the spokesman had given a list of helpful, daily “To DO” items, one I actually tried to master was this: handle a piece of paper once.

I had heard that it takes 90 days to learn a regular discipline, and so I tried this one, determined to “pay for” that $99 investment. Beginning the next day at the office, I picked up a piece of paper that had been sitting on my desk, and I did one of several things:

  1. I marked the date I received it, with my initials.
  2. I wrote what action I was going to take with it – file, call, or write a response.
  3. I did what I wrote I was going to do – I made the call, wrote the response, and filed it in a paper folder for the file cabinet.
If I needed to retrieve it later, I knew what file folder I had placed it in, and I didn’t have to look through the stack of papers still on my desk, in several piles.

As I went through my stacks, I did the same thing – mark date received, action taken, file away for later retrieval as needed. My stacks began to shrink in size, and the daily pressure I had often previously, when I arrived at my desk and looked at the stacks, lessened.

                               The "Wall of Friends" in my office (2008)

In association with this, I am big on filing. But not only to file, but to know where you filed it in order to get it, when you need it. It doesn’t do a whole lot of good to file documents away and then not be able to find them. It is critical that the hanging file folders, and the computer data folders, are labeled in such a way that you know under what label you put it.

On several occasions, there may be several choices under which to file a certain piece of information. In this case, I learned to think which category would I first think it would make sense to file it under, and so I did. Just as a library has more than one listing for a different book, you may also need to do this, just in case you forget which file you used.

When you have someone process your daily mail, I have found it most helpful to use two colored file folders. One is marked “Priority Mail” (I like a green folder for this) and the other, of another color, is marked “Misc. Mail”.  The personal letters, cards, and invoices from vendors go into this folder, while advertising, appeal letters, and such are put in the other folder. Magazines and catalogs are not placed in either folder. I can view them quickly, placing half immediately in the garbage can, along with the other junk mail.

When you have time to only look through some of the mail, it is the green “Priority Mail” folder that you will know to grab first.

Every administrator knows that interruptions are a daily occurrence, and that we just need to expect them. No matter how well you set up appointments, schedule daily or weekly tasks, or arrange meetings to administrate upcoming events, there are always interruptions that seem to take preference over anything else.

To offset ongoing, daily “fires” that needed putting out, I began coming into the office at least an hour before the other staff members. Just having that extra hour gave me needed time to get my day in order as best I could, or to complete a task that didn’t get done the day before. As much as you can, as the administrator of the business or ministry you work with, try to book these times where you know that it would be a major event to get you away from this “quiet, get it done” time. Even make it known to others ahead of time, that unless the church is burning down, you need uninterrupted time to yourself. For me, this is first thing in the morning.

The credenza in my former office (2008)
-used for filing and other things!

During the day, take breaks too! If much of your work is performed at the desk on the computer, then you need to take breaks by just getting up, walking to greet the others, or see how things are going on in other locations other than your room. Just moving from one spot to another can clear your head, give you a chance to think about other things, or simply to stretch. Too much concentration on one subject in one sitting made me too weary to give it what I needed. A short break helped the blood flow a bit better, to get back to the task at hand.


(Hey, and for what I paid for the $99 day above, look what you just saved by reading this instead. This chapter was worth the price of the book alone!)

Ahava ("love" in Hebrew) and shalom!

Steve Martin
Founder/President
Love For His People, Inc.

Love For His People, Inc. is a charitable, not-for-profit USA organization. Fed. ID#27-1633858.  Tax deductible contributions receive a receipt for each donation.

Love For His People, Inc. truly appreciates your generous support. Please consider sending a monthly charitable gift of $5-$25 each month to help us bless Messianic Jews in Israel. 

You can bless this ministry work now, through: Online PayPal gifts

You can also send checks to the address below. Todah rabah! (Hebrew - Thank you very much.)

©2013 Steve Martin      Love For His People, Inc.  12120 Woodside Falls Rd. Pineville, NC 28134      

E-mail: loveforhispeople@gmail.com 

Facebook pages: Steve Martin  and  Love For His People       

Twitter: martinlighthous, LovingHisPeople and ahavaloveletter 

Blog: http://loveforhispeople.blogspot.com         

Full website: www.loveforhispeople.org

YouTube: Steve Martin (loveforhispeopleinc)

Note: To read the Intro, Chapter Listings and first eight chapters, please use the Search Box in the top right hand corner of this Blog, and enter "Leadership Through Love." Be blessed in your reading!


Leadership Through Love

Chapter Listings


1.      A Gift for His Purposes

- The Early Years
- On the job training

2.      Use the Tools You Have, But Not the Staff

- Treasure the people, while digging the foundations
- Do unto them as you would…
- Bless and curse not: honor those who serve with you

3.      Right Man (or Woman!) for the Job

- All are created equal – make the most of this!
- If the Shoe Fits, Have Them Wear It

4.      Train and Let Loose

- It IS Who You Know and Are Known By
- Hire To Complement Your Strengths
- if you are weak, then they are strong
- Outsource as needed

5.      Burn Candles At Both Ends? – NOT!

- Rest and Sabbath Days
- Mornings with the Lord
- Trust in Him at all times
- We all are given 24 hours each day


6.       The Visionaries Need You!

-          They dream it - you make it happen
-          It takes a team
-          Head Won’t Get Far without the Neck
(or heads will roll)
  
7.      Field Trips and More!

- Staff Retreats
- Party Time!
- Birthdays and BBQs
- After Hours

8.      It Doesn’t All Depend On You

- The Lord is the Rock – Not You
- Whose strength  - yours or His?
   - Key Staff to Lean On
    - Trustworthy managers and assistants

9.      Practically Speaking…and Walking

- Handle each piece of paper once
- File so you can find it!
- Early morning – before the others come
- Take a Break

10.  Meetings – Time-manger or Time-waster?

- Do you really need all those meetings?
- Group or One-On-One?
- Why Morning and Mid-Week?
 - Prov. 24:6 “By wise counsel…multitude of counselors

11.  Acknowledge Him in All Your Ways

- Heart of Thankfulness
- Heart of Worship
- Heart of Service

12.  Another Man’s Vineyard

-          Follow & help fulfill their vision
-          Faithful with another’s
-          Learn and growth until your time
-          The proper way of moving on




Monday, July 15, 2013

Leadership Through Love - Chapter 8 - "It Doesn't All Depend On You" (Steve Martin)

Chapter 8

It Doesn’t All Depend On You


There was a time, as I was nearing 30, that I told myself that I could do it all, that I really didn’t need anyone to help me raise a family, take care of a house, fix the car, or need others to get a job done at the office. I soon found out that I was wrong!

Not only did I need the counsel of parents, friends, pastors and others who could and would speak into my life, but I needed staff members in order to get the right job done on time, and in good order. Above all, the Lord spoke to me on a very specific occasion, to let me know that I needed others. Certain things weren’t going to get done only by me, and He didn’t want it to be that way, anyway. I needed others.

During my service with a ministry, one of the staff I had with me decided to move back to Florida, from where he had come a few years earlier. He had become my right hand man, very capable of doing things alongside me, with us working very well together. I had depended on him for much.

I had a choice to make – to hire another to take his place, or go back and do those things which I had done myself before he had come on staff to help. In order to save the ministry money, with less payroll costs, I was going to take the road I normally took, which was to try and do it all myself. I was going to continue on without another in that place, saving money, but burning myself out in the process.

If ever I heard the voice of the Lord, it sure was then! As I walked to the back room of the converted home-to-office setup, to prepare another product order for shipment, I clearly heard the Holy Spirit speak to my spirit. “If you go backwards, you will never go forwards.” I knew exactly what He was talking about!



He certainly was telling me, that as the administrator, it was my place to hire another person, take the time to train them, and continue on doing what I was gifted and given to do. If I chose to not hire someone, I would be stuck doing those tasks that others could be doing, and should be doing. That would have kept me from not only doing what I was supposed to be doing, and should be doing, but I would be the one to “pay the price” in personal wear and tear in my life, and of those around me.

As with any part of the body, both in the natural body and the church spiritually body, we each have specific parts of the body that were created to do certain functions. If each part isn’t doing its intended function, the whole body has to compensate, resulting in disorder or more strain on the rest of the body.

For example, if a hand tries to compensate for a foot that isn’t there, or the foot is not able to function properly, then the hand is prevented from doing its proper role, as it tries to “replace” the foot by doing the foot’s role. In all practically it simply can’t. The body will end up moving in an awkward way, trying to compensate for the part that is lacking, or isn’t capable of doing.

And so I obeyed the Lord and hired a replacement. After taking the extra time to train him, even though in the short run it took more time, in the long run he filled the hole very well, and I was able to continue doing the responsibilities that I needed, and only could, do. The new man did the shipping and mail runs while I did the accounting and the purchasing. Each of us was doing our part. The church was built up and strengthened because he was there to do his job, and I was again able to do mine. The Lord blessed us both in the work.

As the workload of the office expanded, I needed to know when to hire on, and when to have the current staff press a bit more, to do the extra required during the current period of increase. I also had to hear the voice of the Lord and others who could bring advice as needed. Are the tasks at hand to be done a short time task, or would this build into something for the long term? Did we hire for part time, full time, or use contract services? What are the costs of the additional benefits going to cost, for medical insurance, vacation and sick time, and paid holidays? These are ongoing questions that the administrator has to answer on a regular basis quite often.

Different criteria have helped me when making this decision. I consider the annual costs the new staff addition would be, and weigh that against the benefit they would add to the growth of the office. If the current staff is working at full production level, and no one else can be asked to work longer hours, then the need presses itself to be taken care of sooner rather than later. If another project or outreach is added to the overall work of the office, then certainly another staff member would be the reasonable answer to bring the desires of the leadership to fruition.

Another consideration needing to be reviewed is whether this is a direct income-producing job. If the additional staff will encourage income to come in as a result of the tasks they perform, then it is. A new assistant on the phones won’t outright increase funds, but their taking a load off another, who then can produce more written work or phone calling, will add to the overall bottom line. The stress level of the entire staff is also kept at a reasonable level.


Keep the heart beating. 
Don't burst a valve doing it all yourself.

As you slowly build your staff, growing as the church, ministry or business increases, this gives new employees the opportunity to add their talents to the crew. The administrator becomes more of a “quarterback”, directing the flow of paperwork, production levels, and advancement, rather than doing the tasks that others can and should do.

What then depends on you is to keep seeking the Holy Spirit, to hear His voice, and trust in His guidance day by day. As things do flow and ebb, the administrator needs to know when to push in some areas, back off in others, and keep the staff alert to the ongoing overall work needing to be accomplished.

During the slower or seasonal times, tasks to prepare for the upcoming busy season need to be done in advance. The good administrator will keep his eyes looking forward to the days ahead, planning today what needs to happen tomorrow, rather than just waiting for fires to be put out or until the “push to deliver” gets too strong.

As you grow, you need to be looking for those who have the gifting and desire to become leaders on the team, who can learn more directly from you. As you yourself grow in responsibilities and commitments, you will need those who can give direction and guidance in areas that you release them into, that you formerly covered. Do not fear giving responsibility, and also the authority, to others, to get jobs done.

If you were to continue to believe that only you can do it, the day will come when the tasks assigned to your control have grown too big, and too overwhelming, and by then you better have others in place to take on some of your former tasks.

I have seen those in administrative positions who fear giving someone part of their work, lacking trust, or going on past experiences when they have passed on work. As administrators, we need to entrust to others responsibilities, or else the work is bottle necked with us, which slows, or stops, the work flow of others.

It does not all depend on us. If we are faithful to work diligently, the work will grow, and others will be added to do the work alongside us. We need to be willing and trusting to let others be added, take on tasks that we did well, and actually excel beyond what we had taken the previous level to.

Insecurity is one area we need to be aware of, which can keep us from allowing others to succeed. There have been times when I have seen leaders keep things in their control, not wanting to release responsibilities, with authority, due to their own insecurities. Being jealous of a subordinate for certain gifts that they excel at, while holding onto their territory, has many times kept leaders from allowing the ministry or business to grow.

If we allow the Lord to give us His security in our areas of expertise, and acknowledge that others have areas that they will excel in, then we are free to give room for others to grow, and even surpass the work we could have done.

One area that I particularly liked working in was setting up book stores and gift shops with the three ministries I have worked for, whether at a conference setting or in the office building itself. I felt I had a good way of laying out the tables, arranging the product, and having good traffic flow for the crowd. I prided myself on how well I felt I did this, and appreciated hearing the good comments from staff and customers.

Shalom Inspirations gift shop
- one of those I set up.

In time, as others came on staff, and I listened to their ideas regarding the layouts, I found they could do it just as well as I could. In order to let them “take ownership” also, I needed to step out of the way and let them. I knew it was time to “pass the baton”, to see them grow in their gifting and skill level. It was important for me to release this area I did well in, into the hands of others who came behind me.

I also knew that they would have different ideas and methods than I did or would, and I needed to give them the room to try these out. I could add my thoughts, but I needed to give them plenty of room to do their thing.

As I did this, in this area and in others, new leadership was raised up, and new doors were then opened to me. I was secure in the Lord to pass this responsibility on, knowing that He could entrust other works into my hands. If I had held onto this “cup”, I wouldn’t have received the next larger one He had in store for me.

Leadership is raised up as the current leaders give those coming behind them room to make mistakes, and take control themselves over time. This keeps progress advancing, and growth is apparent as new ideas and procedures are put in place.

It doesn’t all depend on you. Let them come and grow with you.

Ahava ("love" in Hebrew) and shalom!

Steve Martin
Founder/President
Love For His People, Inc.

Love For His People, Inc. is a charitable, not-for-profit USA organization. Fed. ID#27-1633858.  Tax deductible contributions receive a receipt for each donation.

Love For His People, Inc. truly appreciates your generous support. Please consider sending a monthly charitable gift of $5-$25 each month to help us bless Messianic Jews in Israel. 

You can bless this ministry work now, through: Online PayPal gifts

You can also send checks to the address below. Todah rabah! (Hebrew - Thank you very much.)

©2013 Steve Martin      Love For His People, Inc.  12120 Woodside Falls Rd. Pineville, NC 28134      

E-mail: loveforhispeople@gmail.com 

Facebook pages: Steve Martin  and  Love For His People       

Twitter: martinlighthous, LovingHisPeople and ahavaloveletter 

Blog: http://loveforhispeople.blogspot.com         

Full website: www.loveforhispeople.org

YouTube: Steve Martin (loveforhispeopleinc)

Note: To read the Intro, Chapter Listings and first seven chapters, please use the Search Box in the top right hand corner of this Blog, and enter "Leadership Through Love." Be blessed in your reading!


Leadership Through Love

Chapter Listings


1.      A Gift for His Purposes

- The Early Years
- On the job training

2.      Use the Tools You Have, But Not the Staff

- Treasure the people, while digging the foundations
- Do unto them as you would…
- Bless and curse not: honor those who serve with you

3.      Right Man (or Woman!) for the Job

- All are created equal – make the most of this!
- If the Shoe Fits, Have Them Wear It

4.      Train and Let Loose

- It IS Who You Know and Are Known By
- Hire To Complement Your Strengths
- if you are weak, then they are strong
- Outsource as needed

5.      Burn Candles At Both Ends? – NOT!

- Rest and Sabbath Days
- Mornings with the Lord
- Trust in Him at all times
- We all are given 24 hours each day


6.       The Visionaries Need You!

-          They dream it - you make it happen
-          It takes a team
-          Head Won’t Get Far without the Neck
(or heads will roll)
  
7.      Field Trips and More!

- Staff Retreats
- Party Time!
- Birthdays and BBQs
- After Hours

8.      It Doesn’t All Depend On You

- The Lord is the Rock – Not You
- Whose strength  - yours or His?
   - Key Staff to Lean On
    - Trustworthy managers and assistants

9.      Practically Speaking…and Walking

- Handle each piece of paper once
- File so you can find it!
- Early morning – before the others come
- Take a Break

10.  Meetings – Time-manger or Time-waster?

- Do you really need all those meetings?
- Group or One-On-One?
- Why Morning and Mid-Week?
 - Prov. 24:6 “By wise counsel…multitude of counselors

11.  Acknowledge Him in All Your Ways

- Heart of Thankfulness
- Heart of Worship
- Heart of Service

12.  Another Man’s Vineyard

-          Follow & help fulfill their vision
-          Faithful with another’s
-          Learn and growth until your time
-          The proper way of moving on


Wednesday, June 19, 2013

Leadership Through Love - Chapter 4 - "Train and Let Loose" (Steve Martin)

Chapter 4

Train and Let Loose

A.    It Is Who You Know
B.     Hire To Complement Your Strengths
- where, not if, you are weak, then let them be strong
     C.  Outsource as needed

People come and people go. So much of the USA is on the move, shifting here and there. No wonder residential real estate firms continue to do well most of the time, as people change jobs, and often need to re-locate within cities, or to other cities.

When my father, Louis Martin, retired from the Viking Pump Company, he had been there for over 30 years. When our family lived at 1116 Main Street in Cedar Falls, Iowa, I had been in that same home from 1st grade until my first (and only) year in college. My wife’s parents lived in the same house for 48 years, in Peru, Illinois. (As of June 2013, Laurie’s Mom, Lorraine Unzicker, has now lived there 54 years...and counting.)

Lorraine Unzicker (front left) - Laurie's Mom 
Photo taken at Billy Graham Library in Charlotte, NC
- 2010

It is more common these days for people to move from house to house, city to city, state to state, as jobs change, due to transitions with companies themselves, and with the employees.  How do leaders and administrators find good people to meet the business, church or ministry needs, as they themselves grow, or fluctuate with life around them?

Often it is said that it is not “what you know but who you know.” And I would agree, based on my understanding of relationships, and the years of experience which has proved this to be so in my hiring selections.

Personality tests abound, resumes are plentiful, but I have yet to be convinced that what is “tested” in a twenty minute survey or written by a potential candidate in a resume’ is as trustworthy as knowing people themselves. And how do you get to know people that can do what you need done on the job?

The Holy Spirit is my guide. He has promised to lead me and direct my steps. I believe that holds true when it comes time for an administrator or human services director to make the changes necessary within the staffing positions. Out of relationships within the church, or through networking with other ministries and businesses, we can get to know people who have the skills required, or can be trained to do the tasks needed.

My first goal as the one doing the hiring is to know the person’s character, which weighs more heavily in my book than even their skill level. If I see someone who is trustworthy, diligent, having a servant’s heart and attitude, and teachable, then I am far better ahead bringing them on staff, than going out and selecting someone who I have no history of involvement with. I have found that selecting someone with the character within, who has the willingness and the spirit to be taught that which they may not know as yet, will better serve the organization, and will learn the tasks that the work requires.

One who “knows it all” brings a pride and attitude with them that has proven detrimental when placed on your team in the workplace. Those not willing to cooperate, receive instructions, and “hear and obey” your leadership will only bring trouble down the road. Careful observance beforehand will save a lot of headache later.

Once a new employee is trained sufficiently to do the regular routines, let them have enough space to create better ways of doing them. Freedom to grow, by not being controlled by the boss, will cause the employee to “make it their own”, or “take ownership” as my good friend Jack Alongi so often said, at Derek Prince Ministries.

Jack Alongi (3rd from the right)

Included in the photo are the 
Love For His People, Inc. Board Members (2010)
(L-R) Curtis Loftin (seated), Cathy Hargett, 
Jeanette Alongi, Dr. Bill & Cindi Duerfeldt, Jack Alongi
Laurie and Steve Martin


We had one employee, a young man with no leadership skills initially, that came to work before my time at one ministry. He started out in the shipping department, doing the mail runs, filling book and cassette orders, and basically doing what he was told to do. At times though he had disagreements with his supervisor, and on one occasion, after she and I concurred on what to do, we gave him a day off with no pay, over an incident that required noticeable action. This drove home our point.

As the years went by, his supervisor, Liz Spooner, (another employee who had worked 25 years on the job!) retired, and because he had put himself “under the rule” to be taught, we gave him the staff position of being the Shipping Supervisor. Today, he has his own web design business, and has grown into a very fine man. His character allowed him to mature, and his teachable spirit gave him the means to learn the job, and become that which his mentors had taught him over the years.

The Lord has given each of us gifts. Encouraging your staff to take something, and expand it, brings fulfillment to them, and will “profit” the organization more. Controlling every situation, such as micro-managers do, only stifles the atmosphere and the office members.

Once certain boundaries have been put in place, for the Lord is a God of order and not chaos, then let the staff member operate out of his or her ability to think, respond, and implement new ideas and ways to complete the task. Even accounting, which I myself learned on the job, has standard operating procedures, but there is always more than one way “to skin a cat.”

Boredom caused by mundane routine produces wasted man hours. Let the people have some freedom in their positions, and offer new ideas for consideration. Reward them when new their ideas are put into practice.

Another practice I have found very beneficial in my hiring methods is to look for people who can do those tasks I either cannot do, nor have the time to do. As the leader of the group, you need to have those surrounding you who can complement the team. Face it, you don’t have all the answers, nor do you have the time to learn all the answers. But by adding people who are more skilled in areas you are not, and don’t even have knowledge about, you make the team stronger, which results in more production.

If someone shows a talent for organizing the office supply cabinet, then give them another task that requires even more arrangement of pieces and product. If someone shows a delight in sharing with visitors who come to see the structure of the organization, then make them the “tour guide” for those times.

On the lighter side of the job, as I expressed in a previous chapter, have times to celebrate with the staff a birthday or the completion of a big event, such as a weekend conference. The guy who enjoys cookouts at home can be the “grill master” for the company, and use this joy of cooking to express himself in this manner, while blessing the others.

There are certain jobs that you may not have the skilled personnel or equipment to do what is needed. At these points, outsource to those businesses which are available for such needs.  And even as you are doing this, your church or ministry becomes even more known within the community. Scripture speaks of the elder having a good reputation outside the church. Even the leader should be spoken highly of in this manner, as he conducts business with those helping him fulfill his tasks for the work.

If a job is one that is only needed for one time, or occasionally, then outsourcing, rather than getting someone trained, is worth the money. Or if the equipment costs prohibit the job from being done internally, then look for a good, reputable company that does this work, and contract the job with them. Employee costs are not only spent for salary, but also insurances, vacations and other benefits. It pays to consider both of these options – hiring or outsourcing.

Bottom line, relationships tend to allow the leader the better choice in finding and keeping good staff members. Allowing staff members to grow in their positions, without the micro-manager dictating each task and oversight of it, and outsourcing when needed brings a profitable staff climate in the office.

Shalom!

Steve Martin
Founder/President
Love For His People, Inc.


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Note: To read the Intro, Chapter Listings and first two chapters please use the Search Box in the top right hand corner of this Blog, and enter "Leadership Through Love." Be blessed in your reading!


Leadership Through Love

Chapter Listings


1.      A Gift for His Purposes

- The Early Years
- On the job training

2.      Use the Tools You Have, But Not the Staff

- Treasure the people, while digging the foundations
- Do unto them as you would…
- Bless and curse not: honor those who serve with you

3.      Right Man (or Woman!) for the Job

- All are created equal – make the most of this!
- If the Shoe Fits, Have Them Wear It

4.      Train and Let Loose

- It IS Who You Know and Are Known By
- Hire To Complement Your Strengths
- if you are weak, then they are strong
- Outsource as needed

5.      Burn Candles At Both Ends? – NOT!

- Rest and Sabbath Days
- Mornings with the Lord
- Trust in Him at all times
- We all are given 24 hours each day


6.       The Visionaries Need You!

-          They dream it - you make it happen
-          It takes a team
-          Head Won’t Get Far without the Neck
(or heads will roll)
  
7.      Field Trips and More!

- Staff Retreats
- Party Time!
- Birthdays and BBQs
- After Hours

8.      It Doesn’t All Depend On You

- The Lord is the Rock – Not You
- Whose strength  - yours or His?
   - Key Staff to Lean On
    - Trustworthy managers and assistants

9.      Practically Speaking…and Walking

- Handle each piece of paper once
- File so you can find it!
- Early morning – before the others come
- Take a Break

10.  Meetings – Time-manger or Time-waster?

- Do you really need all those meetings?
- Group or One-On-One?
- Why Morning and Mid-Week?
 - Prov. 24:6 “By wise counsel…multitude of counselors

11.  Acknowledge Him in All Your Ways

- Heart of Thankfulness
- Heart of Worship
- Heart of Service

12.  Another Man’s Vineyard

-          Follow & help fulfill their vision
-          Faithful with another’s
-          Learn and growth until your time
-          The proper way of moving on